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Managed package

Monthly Operations.

Ongoing Microsoft cloud support for small businesses and larger organizations, scoped to your operational needs.

Up to 5 employees · 30 minutes total work/month. Licences, projects and emergencies quoted separately.

What’s included

  • User & admin changes
  • Access & license reviews
  • Defender & security hygiene reviews
  • Documented improvements
  • Onboarding and offboarding assistance
  • Workflow and automation improvements
  • A change log and regular owner communication

Scope & delivery

One organization and one Microsoft tenant.

All review, support, documentation and improvement work shares the 30-minute monthly allowance. Requests are prioritized within that allowance during normal business hours. Unused time does not roll over. Additional work is quoted and approved before delivery. Monthly service and cancellation terms are confirmed before activation.

Prerequisites & exclusions

Microsoft and third-party licences, initial setup, Starter/Growth projects, full device deployments, migrations, 24/7 monitoring, guaranteed incident response and emergency work are excluded and quoted separately. The existing tenant and devices must be suitable for support.

Let’s find your next step

Better Microsoft 365
starts with a conversation.

Tell us where your business is today. We’ll help you identify what needs attention and which package fits.

Free 20-minute call · No preparation needed